Hotline and fitting support – when you need it

Hotline support is a cornerstone in our service. At our call centres, audiologists with experience in technical and fitting-related questions are ready to provide quick, personalised and topic-specific support.

The service is of course free of charge, and for your convenience, our call centres are open before and after office hours.

Our hotline helps you:

• Use our fitting tool, Genie, and our multimedia counselling tool, eCaps.
• Answer FAQs.
• Decide which hearing solutions to recommend for different types of hearing loss.
• Solve problems with IT and software installations online.

Our support also includes a range of other issues. For example in-office training in our fitting tool, Genie.

Contact us for hotline and fitting support.