High-precision first fittings

Genie is our fitting- and counselling tool, designed to assist hearing care professionals in providing the best possible fittings and ultimately help meet the needs of each individual user.

It is a highly advanced, yet simple-to-operate fitting tool. Genie is designed for high-precision first fittings to optimise initial acceptance and limit need for fine tuning, and can be used to demonstrate new products and features, using live demonstration tools and real-life sounds. Additionally, built-in instructional videos help explain how to use and care for the hearing devices.

Cordless fitting improves your clients’ experience

Cordless fitting with Genie and nEARcom eliminates programming cables and adaptors, which makes the fitting experience more comfortable and less intimidating for your clients. It also makes the fitting process more reliable and professional, emphasising that the user is fitted with the most advanced technology.

A one-stop tool

Genie is a one-stop tool, where you can find all the help needed to give the best possible assistance to end-users. It interfaces seamlessly with our unique and comprehensive multimedia counselling tools, including eCaps, e-brochures and demonstration tools, all designed to support you in the counselling and fitting situation with your clients.

Genie support

Online tools in Genie opens up a new level of support where the live online remote assistance can help solve issues, or assist with challenging fitting. Furthermore, download of Genie updates from the internet helps you keep Genie up-to-date and at its best performance.